How do I disconnect/reconnect my water service?

If you are selling your home, the water service does not get shut off.  A “Real Property Transfer Form” must be submitted to the City, with the accompanying fee, in order to transfer property from one owner to another. This form is typically provided to the Finance Department by a title company, lawyer, and/or representative who is facilitating the property transfer.  After the “Real Property Transfer Form” is submitted to Finance and all outstanding utility amounts are paid in full, the property transfer can move forward. Once the original deed is brought to the Finance Department for recording, the utility account will be transferred to the new owner.  Fees are in accordance with the annually adopted City of Annapolis Fee Schedule. 

Please call the Finance Office at 410-263-7853 to verify the fee amount.

Is there a fee to disconnect/reconnect your water service?

Yes, there is a fee. The fee must be paid in advance of the service and can be paid at the Finance Department.  Fees are in accordance with the annually adopted City of Annapolis Fee Schedule.  Please call the Finance Office at 410-263-7853 to verify the fee amount.

Show All Answers

1. Where can I pay my utility bill?
2. How often will I get a utility bill?
3. Who do I call if I have a question about my bill?
4. How can I get a copy of my bill?
5. How can I change the name or address to which my bill is mailed?
6. The water consumption on my bill was very high. What should I do?
7. How can you read my water meter without removing the meter top?
8. How is my bill calculated?
9. How are water and sewer rates calculated?
10. What are the residential refuse rates?
11. What are the watershed restoration utility rates?
12. How much is the bay restoration fee?
13. How much is the turn on/off fee?
14. How do I disconnect/reconnect my water service?
15. How much does a special reading cost.
16. How do I obtain a lien certificate?
17. Why do I have to pay the City for refuse collection when I don't put out any trash?