How can you read my water meter without removing the meter top?
Many of the water meters in the City are pro-read meters. The meter is read electronically with a wand that is tapped on the top of the meter. The meter cover is not disturbed.

The City is gradually converting all water meters to pro-read to increase efficiency and accuracy. Occasionally a meter is not read - usually due to a barrier that prevents access to the meter. At that time, we estimate the read based on historical usage. The next meter reading will account for the estimate.

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1. Where can I pay my utility bill?
2. How often will I get a utility bill?
3. Who do I call if I have a question about my bill?
4. How can I get a copy of my bill?
5. How can I change the name or address to which my bill is mailed?
6. The water consumption on my bill was very high. What should I do?
7. How can you read my water meter without removing the meter top?
8. How is my bill calculated?
9. How are water and sewer rates calculated?
10. What are the residential refuse rates?
11. What are the watershed restoration utility rates?
12. How much is the bay restoration fee?
13. How much is the turn on/off fee?
14. How do I disconnect/reconnect my water service?
15. How much does a special reading cost.
16. How do I obtain a lien certificate?
17. Why do I have to pay the City for refuse collection when I don't put out any trash?